What do the Sales & Account Management teams do?
The Sales and Account Management teams work side by side to impress both new and existing clients.
The Sales team are fundamentally responsible for generating leads and acquiring new business. They love to network, and you will find them out and about promoting Third Bridge or pitching to potential new clients. To make sure they remain experts in cross-selling our three services, they work very closely with the Connections, Forum and Intelligence teams.
Account Management are responsible for looking after our existing clients. It is up to them to strengthen our client relationships, and to grow our market share. They are a sociable crowd as well, and are regularly off-desk at client lunches; or in meetings with other parts of the business to ensure that our clients are getting the best possible service.
What do the Finance team do?
The Finance team make sure we
have enough money available to pay employees and suppliers, and raise our own
invoices to keep the money coming in. They
are then responsible for reporting on our finances every month to the Board.
They forecast our spending, work with other teams to help them manage their
costs, and provide crucial data to aid strategic and departmental
The Finance team work
especially closely with the Legal team, to make sure that the company is
compliant to any applicable laws and regulations, and to ensure we are covered
globally from a tax perspective in all areas.
What do the Marketing team do?
We are proud of the company we are building, and the Marketing team are responsible for ensuring that our visual identity and messaging reflect who we are and what we stand for. The team works with all other departments so that our brand identity is reflected throughout our internal and external communications.
Their work covers a wide range of activities, including website development, recruitment and sales collateral, PR, design and print, video and photography, and social media.
What do the Talent team do?
Our people are what makes us ‘us’, which is why the People Operations team are so important here. They are split into three divisions.
HR are responsible for the health and welfare of our whole workforce. They have many ways of ensuring this, but it includes giving sage advice to employees of all levels, and managing our growing list of employee benefits. They are the brains behind everything pay-related, such as payroll and annual bonuses, and are also invaluable in helping our very mobile team relocate to other offices.
Organisational Development create experiences and opportunities for teams and individuals to explore their full potential. As we are all obsessed with learning, they design training programmes for our new joiners, for our new leaders, and also for Senior Management. They also curate our very popular Associate and Team Leader off-sites abroad.
Because we're growing so quickly, we are in constant need of new people: this is where the Recruitment team come in. They manage the hiring process – from advertising, to reviewing CVs, all the way through to the interview stages – and are responsible for our strong campus presence.
What do the Technology team do?
We are serious about our
technology. It keeps our team on top form, makes life easier for our clients,
and ensures we can stay ahead of our competition. Our Technology team has four
The Product team are
responsible for product management, strategy and innovation. This means
defining, designing and planning the technical requirements for any aspect of
the business. The Product team provide us with bespoke solutions that enable the
business to perform, as well as allow us to refine and improve our performance
The Solutions team are the
newest division in Technology. The team was originally created to provide
support for all third-party software, for example MS Office, but they have now
expanded into managing the global support process for all technology issues, and
business systems support. The team is also at the heart of business intelligence; delivering reports on departmental performance and
productivity, and on our finances and sales.
The Development team are
responsible for building, fixing and upgrading our proprietary software. This
includes the essential software the Connections team use every day, but also
extends to a variety of external platforms they have built for clients and
industry specialists, such as our extranets and client portals. We could do
very little without them.
The Business Technology team
are a busy team. When they are not preventing the company from meltdown by
making sure we are all connected to the internet, they look after information
security, hosting environments and everything audio-visual. They are the most
mobile members of the Technology team, and can often be spotted setting up
computers for new joiners or even travelling to our international offices to
help with technology relocation.
What do the Legal team do?
Our compliance is where we really
stand out, and this is no small part due to our Legal team. They are
responsible for designing Third Bridge’s compliance policies, and making sure
all staff adhere to them. They also work closely with Sales to help them
explain our compliance framework to new clients.
You can find them with their
heads buried in a Forum conference call transcript before it goes out to
clients, negotiating a new contract, or providing much needed legal advice on
other aspects of the business, including property law, data protection and