Client Services
We don't just build connections. We build incredible careers.
Our Client Services team is built on a single idea. To create a fast-growing, performance-driven product that helps fuel faster and smarter investment decisions.
At its core is an in-depth understanding of markets and key drivers. And our teams of Associates use that unique knowledge to identify industry experts and connect them to investors. It’s as simple as that.
But dig deeper, and you’ll discover our clear compliance framework, too. Which means joining the team is an opportunity to discover a brand new way of working. Here, you’ll get involved in a huge variety of human insight requests that could span multiple industries and geographies on any given day. And you’ll get to grips with one of the steepest learning curves around. But if you can match the pace we’ve set, the incredible career path you’ll discover will be more than worth it.
How it works
Our Connections service is designed to give smart investors the edge. It offers direct access to the best industry experts around, through 1:1 consultations and private meetings, which provides unfiltered insights into companies and markets. Most of all, it’s about finding the most relevant experts. Fast. And every expert we engage who ultimately speaks with our clients is custom qualified. So, no matter what issues our clients are trying to resolve, we know how to find the answers.
In numbers
- Our team of over 620 Associates are located across Europe, the US and Asia.
- Everyone receives 80+ hours of dedicated training and development in their first six weeks.
- In the last 10 years we’ve sourced over two million experts from 195 countries.
- We connect a client with an expert every three minutes.
- We arrange more than 11,000 consultations every month.
- The average time from start to consultation is less than 12 hours.
- We have a 99% consultation success rate.
Be part of an incredible team
Our Associates understand their craft. They track industries, companies and investment themes by sector. And they see the world - and the work they do - through a unique client lens. Teams are organised and specialised by client type, and benefit from our unique SmartLinkTM training methodology.
But what our Associates all have in common is that they each own their progression. And that they’re inspired and motivated to go above and beyond when it comes to delivering for our clients.
What's a typical day like?...
Amina
Research Analyst
London